Returns & Exchanges

At Seven Seeds, we strive for the highest quality in every batch; however, due to the perishable nature of our food products, we can only offer returns or replacements for items that arrive damaged or defective. Please contact our support team within 7 days of delivery to initiate a claim.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged product and the original shipping packaging to help us process your request quickly.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and the documentation of the defect or damage.

• 3.
  Review Process

  Our quality assurance team will review your claim within 48 hours to determine if a refund or a replacement shipment is appropriate.

• 4.
  Resolution

  Once approved, we will either issue a full refund to your original payment method or ship out a fresh replacement at no additional cost.